Smart Access Control · Platform Comparison

Steam versus
the Competition

In 2020 the smart access API landscape was still young. Steam had just entered the scene with a bold promise: one API to control every smart lock brand. Here is how it compared to the established players.

5
Platforms Evaluated
40+
Lock Brands Covered
2020
Evaluation Period

The Problem

Every lock brand had its own API, its own SDK, its own quirks

The Promise

A universal layer that abstracts hardware into standard capabilities

The Reality

In 2020, only a handful of players were attempting this — each with trade-offs

S
Platform 01 of 05
Steam
Steam.co · Founded ~2020 · San Francisco

The newcomer with the boldest vision: a single unified API to control smart locks from August, Yale, Schlage, and more. Developer-first approach with multi-language SDKs, a sandbox for testing with virtual devices, and standardized capability flags across brands. In 2020, still early-stage with a growing but limited device catalog.

88
API Quality
55
Devices
90
Dev UX
78
Value
Unified Multi-Brand API Sandbox Testing Multi-Language SDKs Early Stage in 2020 Smaller Device List
Best for: Developers Building Multi-Brand Integrations
R
Platform 02 of 05
RemoteLock
remotelock.com · Est. 2015 · Denver, CO

One of the earliest cloud-based smart lock management platforms, purpose-built for property managers. Hardware-agnostic across Z-Wave, Wi-Fi, and wired locks. Strong PMS integrations for vacation rentals and multifamily housing. API available but less developer-oriented — focused more on end-user dashboards and scheduling.

60
API Quality
72
Devices
68
Dev UX
58
Value
Hardware Agnostic Deep PMS Integrations Established Since 2015 Operator-Focused, Not Dev Reliability Complaints
Best for: Property Managers & Vacation Rentals
B
Platform 03 of 05
Brivo
brivo.com · Est. 2002 · Bethesda, MD

A veteran in cloud access control with nearly two decades of experience. Strong in commercial real estate, healthcare, and education. Combines access control with video surveillance. Requires proprietary Wavelynx hardware — if you switch vendors, the hardware does not transfer. Multiple separate apps for different user roles.

55
API Quality
65
Devices
48
Dev UX
45
Value
Video Surveillance Built-In Enterprise Scale 18+ Years in Market Proprietary Hardware Lock-In Multi-App Complexity
Best for: Large Commercial Real Estate
K
Platform 04 of 05
Kisi
getkisi.com · Est. 2012 · Brooklyn, NY

Cloud-based access control aimed at offices and coworking spaces. Open API with SSO and directory integration. Manufactures its own hardware (readers and controllers) with five different communication channels. Strong mobile credential experience but limited to Kisi's own hardware ecosystem for core functionality.

70
API Quality
40
Devices
78
Dev UX
50
Value
Open API + SSO Mobile Credentials Intrusion Detection Own Hardware Required Premium Pricing
Best for: Offices & Coworking Spaces
L
Platform 05 of 05
Latch
latch.com (now door.com) · Est. 2014 · New York

A full-stack smart access platform combining proprietary hardware, software, and building OS for multifamily residential. Latch offered a complete ecosystem with door hardware, intercom, sensor suite, and management dashboard. In 2020, it was one of the most-funded startups in the space. Limited third-party integration and API access.

35
API Quality
30
Devices
60
Dev UX
42
Value
Full-Stack Hardware+Software Beautiful Door Hardware Building Intelligence Closed Ecosystem Limited API Access High Cost of Entry
Best for: New-Build Multifamily Residential
Which Platform Fits Your Needs?

Building a SaaS Product

Choose Steam for its developer-first approach, multi-language SDKs, and sandbox testing. The unified API means one codebase supports multiple lock brands — critical for scaling a software product.

Managing Rental Properties

RemoteLock offers the deepest PMS integrations and supports the widest range of locks for property operations. Strong scheduling features and guest communication tools make it purpose-built for hospitality.

Enterprise Facilities

Brivo and Kisi serve large commercial deployments — Brivo with video surveillance and compliance tools, Kisi with modern mobile-first credentials and SSO. Both require vendor-specific hardware commitments.

New Construction

Latch (now DOOR) provides the most polished end-to-end experience for new multifamily buildings where you control hardware decisions from the start. Less flexibility, more design cohesion.